Do you want to travel with the best airlines? Take a look at SKYTRAX survey for the 2011.
The passenger survey for the 2012 awards covered over 200 airlines, from the largest international airlines to small domestic carriers, and measured standards across more than 38 different items of airline front-line product and service. Operated over a 10-month period, the passenger survey achieved more than 18.8 million interviews, drawn from over 100 different nationalities across the world.
The study analyses customer satisfaction for the Airline Passenger Experience, across the Airport and Onboard environments – check-in to boarding, onboard seat comfort, cabin cleanliness, food, beverages, IFE and staff service.
As you can see in below table the best airline company in 2012 is QATAR AIRWAYS.
World’s Top 10 Airlines – 2012
|4||Cathay Pacific Airways|
|5||ANA All Nippon Airways|